Privacy Policy
Transparent care for your sensitive data.
Last Updated: January 2026
1. Info We Collect
We collect specific data to provide home healthcare:
- Personal: Name, address, phone.
- Health (SPDI): Prescriptions, reports, doctor notes.
- Payment: Billing address & history.
2. How We Use It
Your data is strictly used for:
- Creating your personal care plan.
- Coordinating nurses/ambulances.
- Billing and appointment reminders.
3. Data Sharing
We do not sell data. We only share with:
- Assigned doctors & nurses.
- Diagnostic labs (only upon request).
- Legal authorities (if required by law).
4. WhatsApp Consent
By providing your mobile number, you explicitly consent to:
- Receive appointment reminders, invoices, and health updates via WhatsApp.
- Opt-Out: You may opt-out at any time by replying "STOP".
- Your data is shared with Meta Platforms Inc. solely for message delivery purposes.
5. Data Security & Your Rights
We employ physical and digital encryption to protect your records. Under the DPDP Act 2023, you have the right to:
- Access your personal data records.
- Request corrections to medical history.
- Withdraw consent (may affect service continuity).
We are committed to the highest standards of digital hygiene.
Questions or Grievances?
Contact our Privacy Officer at:
1800 309 8184